Warranty

• We warrant that all products supplied comply with the relevant industry quality standards.
• We warrant the products for the warranty period indicated in the product overview, from date of purchase, subject to specific restrictions and or warranty limitations which are detailed below.
• The warranty covers all manufacturing defects but does not cover normal deterioration of a product through normal use. We warrant that the products manufactured and/or distributed shall be free from defects in material and workmanship.
• Any product, in respect of which a manufacturing defect has been found, may be returned to within its warranty period in order for it to be repaired or replaced or to have the purchase price of the product repaid, at our discretion.
• The replacement unit will be similarly warranted but only for the balance of the duration of the original warranty.
  

Consumer Protection Act warranties 

In terms of the Consumer protection Act N 0.68 of 2008(CPA), in the event that a product supplied is unsuitable for its intended purpose, of poor quality, not in good working order, defective, sub-standard or wears out before the reasonable service life of the product and the product is returned within six months after delivery of the product to the we will

• Repair the product; 
• Replace the product; or 
• Refund the price of the product 

In terms of the CPA, if we are directed to repair the product and, within 3 months after that repair that repair is ineffective or a further problem with the product is discovered, we will then replace the product or refund the price of the product.

We will have the right not to provide the remedies set out above to the extent that the CPA does not oblige us to do so in the circumstances of a particular case.

Warranty Claims

The buyer of the product must make use of our returns procedure outlined in our Shipping and Returns policy, for any warranty claim.